Call Recording

CSC TELECOM always has a suitable solution at hand, be it for documenting call data, for improved quality of service in a call center, or for recording mobile calls. The Session Recording Server (SRS) is an economical solution for call recording in a business environment. The recordings are managed via a web-based portal, and the data can be searched for particular items. The SRS is based on the SIPRec standard, allowing integration of third-party products based on that standard.

Advantages  
-Economical  
-Easy access over a web-portal  
-Standardized SIPREC interface