Privacy Policy for “Trusted Calls” mobile application

This Privacy Policy describes how CSC TELECOM SIA ("Company", "we", "us", or "our") collects, uses, and protects your information when you use the Trusted Calls mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this Policy.

1. Company Information

CSC TELECOM SIA
Reg. Nr.: 40003611196
VAT: LV40003611196
Cesu str. 31 k-3
Riga, LV–1012
Latvia

Tel: +37167780000
Email: support@csc.lv

2. Information We Collect

We may collect the following types of information:
- Phone number (used for caller identification purposes)
- App usage data and diagnostic information
- Technical data such as device type, operating system, and app version

3. How We Use Your Information

We use the collected information to:
- Provide and improve the App functionality
- Display verified business caller names and logos
- Monitor and analyze usage and performance
- Ensure security and prevent abuse

4. Data Sharing and Disclosure

We do not sell your personal data. Information may be shared only with trusted service providers who assist us in operating the App, and only to the extent necessary to provide the service.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as the right to data portability.

8. Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Latvia.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@csc.lv.