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Our services

CSC WhatsApp Connect

Your Customer Service on WhatsApp

With CSC WhatsApp Connect you’ll be able to manage Inbound and Outbound interactions through the most popular instant messaging App.

Boost your business with services and process dedicated to your customers!

  • ▪ Provide one-to-one technical support
  • ▪ Answer questions and solve problems
  • ▪ Share documents and contacts
  • ▪ Send notifications and order confirmation messages
  • ▪ Keep your customers updated on promotions or news

Benefits

  • ▪ Manage WhatsApp Inbound and Outbound interactions
  • ▪ Create and manage Meta Templates
  • ▪ Optimize your workflow through Chatbots
  • ▪ Give your customer the opportunity to contact you from their favorite instant messaging app
  • ▪ Let your agents manage several types of interactions at the same time
  • ▪ Keep truck of the customer journey directly within XCALLY

Features

Features:

WELCOME TEXT
CONVERSATION HISTORY
RICH MEDIA TEXT
MULTIPLE AGENTS
AUTOMATIC REPLIES (CHATBOT)
MONITORING
ANALYTICS
CONTACT MANAGER
CHAT ROUTING
MULTIPLE FACTOR AUTHENTICATION (MFA)
OUTBOUND CAMPAIGN
OUTBOUND TEMPLATES

WhatsApp for Business

    Thank you for contacting us! We appreciate your interest in our solutions.

    Please provide your phone number and/or e-mail address, and one of our project managers will get in touch with you within a business day.

    Thank you, your application form has been submitted!

    One of our project managers will get in touch with you soon.

    WELCOME TEXT

    CONVERSATION HISTORY

    RICH MEDIA TEXT

    MULTIPLE AGENTS

    AUTOMATIC REPLIES (CHATBOT)

    MONITORING

    ANALYTICS

    CONTACT MANAGER

    CHAT ROUTING

    MULTIPLE FACTOR AUTHENTICATION (MFA)

    OUTBOUND CAMPAIGN

    OUTBOUND TEMPLATES

    WhatsApp for Business

      Thank you for contacting us! We appreciate your interest in our solutions.

      Please provide your phone number and/or e-mail address, and one of our project managers will get in touch with you within a business day.

      Thank you, your application form has been submitted!

      One of our project managers will get in touch with you soon.

      CSC WhatsApp Connect

        Thank you for contacting us! We appreciate your interest in our solutions.

        Please provide your phone number and/or e-mail address, and one of our project managers will get in touch with you within a business day.

        Thank you, your application form has been submitted!

        One of our project managers will get in touch with you soon.

        WELCOME TEXT

        CONVERSATION HISTORY

        RICH MEDIA TEXT

        MULTIPLE AGENTS

        AUTOMATIC REPLIES (CHATBOT)

        MONITORING

        ANALYTICS

        CONTACT MANAGER

        CHAT ROUTING

        MULTIPLE FACTOR AUTHENTICATION (MFA)

        OUTBOUND CAMPAIGN

        OUTBOUND TEMPLATES

        CSC WhatsApp Connect

          Thank you for contacting us! We appreciate your interest in our solutions.

          Please provide your phone number and/or e-mail address, and one of our project managers will get in touch with you within a business day.

          Thank you, your application form has been submitted!

          One of our project managers will get in touch with you soon.

          CSC WhatsApp Connect + Marketing

            Thank you for contacting us! We appreciate your interest in our solutions.

            Please provide your phone number and/or e-mail address, and one of our project managers will get in touch with you within a business day.

            Thank you, your application form has been submitted!

            One of our project managers will get in touch with you soon.

            WELCOME TEXT

            CONVERSATION HISTORY

            RICH MEDIA TEXT

            MULTIPLE AGENTS

            AUTOMATIC REPLIES (CHATBOT)

            MONITORING

            ANALYTICS

            CONTACT MANAGER

            CHAT ROUTING

            MULTIPLE FACTOR AUTHENTICATION (MFA)

            OUTBOUND CAMPAIGN

            OUTBOUND TEMPLATES

            CSC WhatsApp Connect + Marketing

              Thank you for contacting us! We appreciate your interest in our solutions.

              Please provide your phone number and/or e-mail address, and one of our project managers will get in touch with you within a business day.

              Thank you, your application form has been submitted!

              One of our project managers will get in touch with you soon.

              Contact us!